A help desk is the first point of contact for customers and employees alike. Customers need answers and the help desk is where they turn.

When employees need someone to troubleshoot a printer, upgrade security on a laptop, or give them access to a new system, it’s the help desk to the rescue. When customers can’t get into their systems, need help with setup, or encounter a bug, it’s the help desk that typically gets a call.

Network Security protects your network and data from breaches, intrusions and other threats. This is a vast and overarching term that describes hardware and software solutions as well as processes or rules and configurations relating to network use, accessibility, and overall threat protection.

Network Security involves access control, virus and antivirus software, application security, network analytics, types of network-related security (endpoint, web, wireless), firewalls, VPN encryption and more.

Enterprise data volumes continue to grow exponentially. So how can organizations effectively store it all? That's where data storage management comes in.

Effective management is key to ensuring organizations use storage resources effectively, and that they store data securely in compliance with company policies and government regulations. IT administrators and managers must understand what procedures and tools encompass data storage management to develop their own strategy.

Cloud services are infrastructure, platforms, or software that are hosted by third-party providers and made available to users through the internet.

Cloud services facilitate the flow of user data from front-end clients (e.g. users’ servers, tablets, desktops, laptops—anything on the users’ ends), through the internet, to the provider’s systems, and back. Users can access cloud services with nothing more than a computer, operating system, and internet connectivity or virtual private network (VPN).

In an increasingly digitized business landscape, data backup is vital for the survival of an organization.

You can get hacked or ransomed, and lose your data to thieves who’ll sell your trade secrets to the highest bidder. Injected malware can corrupt your hard-earned information. Disgruntled employees or other insider threats can delete your valuable digital assets.

Information technology (IT) consulting services allow companies to implement IT strategies and solutions to achieve business-IT alignment, and drive max value from the current IT initiatives.

In a tech-driven world, it’s not easy to drive forward when you’re stuck dealing with a backlog of technology projects, reacting to the day-to-day, or trying to maintain an accumulation of outdated applications and systems.

Marketing or advertising yourself on social media, however, isn’t easy.

Social media consulting services from Spartan IT Solutions can change that. With our experienced social media consultants, your company can receive expert advice tailored to your brand, audience, industry, and goals.

When it comes to generating and converting leads, there isn’t a more powerful digital marketing tactic than email marketing.

Studies show that despite the growth and prominence of mobile messengers and chat applications, nearly 61 percent of consumers prefer facilitated brand interactions via email – and this preference extends across genders and age groups.

Build a Unique Website to Convert Visitors into Customers

Set-and-forget is not the right approach when it comes to website designing as the customers’ expectation is high and the competition is fierce. You have only a few seconds to engage the users’ attention and achieve a competitive edge. If you don’t want your potential customers to bounce, visit your competitors’ sites and increase their sales, it’s high time to ensure that your website provides a superb user experience.

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